Private Car app with driver arrival updates and reservation options

Private Car – On-Demand Chauffeur Network

Ride-hailing platform that connects travelers with professional drivers for immediate pickups or scheduled reservations, supporting both cash and card payments.

Industry: transportation logisticsProject Year: 2015Client: Private Car

Services Provided

Product Architecture
iOS Development
Dispatch & Payment Integration
Operations Support

Project Tags

Industries

Transportation & LogisticsTransportation Logistics

Focus & Tech

Travel & TourismiOS (Objective-C)Node.jsMongoDBStripeTwilio

Overview

Private Car is an exclusive network of professional drivers on call to provide travelers on-demand pickup service as well as advanced reservations. Pay with a credit card or pay the driver cash. The app connects riders with the closest and lowest fare available and displays driver ETA. Whether you need a lift to the airport or want to explore your city, Private Car delivers premium driver services for airport runs, city tours, and corporate travel.

Our Contributions

Product Architecture
iOS Development
Dispatch & Payment Integration
Operations Support

Supported Devices

iPhone
iPad
iPod

Development Tools / Environments

iOS (Objective-C)
Node.js
MongoDB
Stripe
Twilio

Implementation Details

Developed driver and rider roles with real-time GPS tracking, status updates, and push notifications.
Integrated Stripe for card payments while supporting cash transactions with in-app receipt logging.
Implemented scheduler for advance reservations, including flight tracking and time buffers.
Built dispatcher portal with live fleet view, job assignment, and driver performance analytics.

Admin Features

Fleet management dashboard to onboard drivers, upload credentials, and monitor ratings.
Reporting on trip volume, revenue by service type, and customer satisfaction metrics.
Messaging center for system-wide announcements, surge pricing, and promo codes.

The Problem

Traditional limo dispatch relied on phone calls and paper logs, while mainstream rideshare apps weren’t tailored to premium travelers who needed verified chauffeurs and advanced bookings.

The Challenge

We needed accurate driver geolocation, multi-payment options, scheduling, and a dispatcher console to balance on-demand requests with reservations, all while maintaining a polished luxury brand.

The Result

The platform launched in multiple metro markets, reduced dispatch time from minutes to seconds, and gave operators new revenue via scheduled airport transfers and city tours.

Key Requirements

Deliver a premium brand experience with reliable driver vetting and seamless booking flows.
Balance on-demand and scheduled rides without overbooking or driver downtime.
Support multiple payment preferences and capture detailed trip data for compliance.

Results & Impact

Dispatch time dropped from 5 minutes to under 30 seconds thanks to mobile bookings.
Repeat passenger bookings increased 40% after adding reservation and loyalty features.
Driver utilization improved through real-time assignment and downtime analytics.

Screens & Flows

Private Car map view with driver ETA and fare estimate — Riders request immediate pickup, see ETA and fare estimates, and track driver approach in real time.

Private Car app main interface with driver selection — Main interface for private car services showing available drivers and fare options.

Private Car service selection screen — Choose from available private car services based on vehicle type and price.

Private Car booking and reservation interface — Easy booking and reservation system with advanced scheduling options.

Private Car payment processing screen — Secure payment processing with support for credit cards and cash payments.

Private Car real-time driver tracking — Real-time driver location tracking with live ETA updates.

Private Car trip history and management — Complete trip history and management with receipts and ratings.

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