oneteam-refloor-ipad-sales-app-flooring-industry

iPad Sales App for Flooring Contractors

OneTeam developed a comprehensive iPad sales application for Refloor, Michigan’s leading flooring company, transforming their in-home sales process. This powerful mobile sales platform with CRM integration enables 200+ field representatives to generate professional quotes instantly, streamline customer data capture, and achieve 100% paperless operations.

Ideal for flooring contractors, home improvement businesses, and field sales teams seeking digital transformation. Our custom solution provides real-time data synchronization, advanced quote customization, interactive material selection, and robust offline capabilities — specifically engineered for in-home sales professionals in the flooring industry.

Professional flooring salesperson using iPad app in customer home
100% Paperless
40% Faster Quotes
200+ Sales Reps

Project Overview

Complete digital transformation for Michigan’s leading flooring company

Industry Home Improvement / Flooring
Client Refloor, Michigan
Platform iOS (iPad) + CRM Integration
Team Size 200+ Sales Representatives
Timeline 8 Months / Ongoing
Budget Range $50k – $200k

Key Challenges

Manual processes were slowing down Refloor’s sales team and limiting growth potential

Before implementing our digital sales solution, Refloor’s workflow relied heavily on traditional paperwork and manual coordination between field representatives and administrative staff. This outdated sales methodology was creating substantial operational inefficiencies for their flooring business:

Manual workflow challenges

Slower Turnaround Times

Manual quote generation and approval processes delayed customer responses, leading to lost sales opportunities.

High Error Rates

Manual data entry resulted in pricing mistakes, incorrect customer information, and costly project miscalculations.

System Disconnection

Difficulty syncing with CRM and financing platforms meant lost leads and fragmented customer data.

Missed Opportunities

Lack of real-time quote approvals meant customers often had time to reconsider or shop competitors.

Complex Follow-up

Cumbersome customer follow-up processes made it difficult to maintain engagement and close deals.

Paper-Heavy Workflow

Physical paperwork created administrative overhead and made it difficult to track sales performance.

UI/UX Highlights

Clean, intuitive, and iPad-optimized interface for rapid in-home usage

Our sales application features an intuitive, touch-optimized interface specifically designed for iPad use during customer home visits. From interactive flooring selection and detailed room specifications to generating professional estimates on-site, every interface element was carefully crafted to enhance the sales representative’s workflow while maintaining a professional, brand-consistent customer experience.

iPad-Optimized Interface
Touch-Optimized
Visual Product Picker Screenshot
Visual Selection
Room Selection
Room Selection
Streamlined Sales Workflow
Streamlined Flow

UX Features

iPad-first responsive layout for in-home interactions

Swipe-friendly quote building for quick input

Visual flooring product picker with thumbnails

Branded PDF quote generation in real-time

Minimal taps to navigate through the sales process

One Team Approach – Our Solutions

Collaborative development process delivering a fully customized iOS sales application

One Team US engineered a comprehensive mobile sales platform for the flooring industry that completely digitized the customer engagement process, eliminated administrative overhead, and dramatically enhanced field sales productivity across multiple market territories.

Development approach and methodology

Key Features Delivered

iPad-optimized sales application with offline capabilities and automatic data synchronization
Dynamic quote builder with custom branded templates for professional presentations
Instant PDF generation with digital signature capture for immediate contract execution
Advanced product pricing management system with administrative portal access
Real-time CRM integration with comprehensive lead tracking and customer management

Our Development Approach

We followed a collaborative Agile methodology with Refloor’s internal product team and executive stakeholders. Using rapid prototyping, weekly demos, and QA sprints, we aligned technical delivery with business outcomes.

Ideate
Build
Test
Deploy

Project Phases

1

Discovery Workshops

Discovery workshops with Refloor’s sales leadership

2

UX Design

UX prototyping and wireframes

3

Development

Iterative frontend and backend development

4

User Testing

UAT sessions with 15+ reps before rollout

5

Deployment

Azure deployment, ongoing support, and training

Technology Stack

Modern technology infrastructure powering the comprehensive flooring sales platform

Technology stack and system architecture

Core Technology Stack

Frontend

Swift (iOS) – iPad optimized

Backend

Python with PostgreSQL

Hosting

Microsoft Azure Cloud

Mobile Features

Offline access, auto-sync, PDF output, FCM push notifications

System Integrations

The sales app was seamlessly integrated with the following systems to ensure real-time performance and data continuity:

CRM & Sales Management

i360 CRM Lead management, rep assignment
Salesforce Executive dashboarding

Business Operations

Odoo ERP Inventory and pricing logic
Firebase Cloud Messaging Push notifications

Payment & Financing

Authorize.net Credit card payment processing
Offline Payment Capture For disconnected transactions
Versatile Credit Financing eligibility pre-check
Hunter Finance Consumer financing workflows

Complete Integration Ecosystem

This integration ecosystem allowed reps to not only build quotes on the go, but also initiate and complete payment and financing workflows during home visits.

Key Results

Measurable improvements delivered across Refloor’s entire sales operation

The implementation of our custom flooring sales software delivered measurable performance improvements across Refloor’s entire field operations:

Performance metrics and results dashboard
40% Faster Quote Turnaround

Our mobile sales platform streamlines the entire quote generation workflow, enabling faster customer response times and capturing prospects during peak buying interest

100% Paperless Sales Operations

Complete elimination of paper forms, contracts, and manual documentation processes

3x Improvement in Sales Rep Efficiency

Reps can now handle triple the volume with automated workflows and instant data sync

60% Reduction in Post-Visit Admin Calls

Digital capture eliminates follow-up calls for missing information or clarifications

Improved Conversion Rate

Instant financing capabilities and on-the-spot approvals increase deal closure rates

9 States Successfully Deployed

Award-winning flooring sales application successfully deployed across Michigan, Ohio, South Carolina, Kentucky, Pennsylvania, Missouri, Tennessee, and North Carolina markets with consistent performance results

Project Success

OneTeam’s custom iPad sales solution revolutionized Refloor’s field operations, transforming traditional paper-based workflows into a sophisticated digital sales platform that delivers quantifiable returns on investment across all performance metrics.

Client Testimonial

Real feedback from our Refloor project delivery

4.8 Overall Rating
“Their excellent communication keeps me in the loop at all times. They make me feel comfortable about my decision. I personally rate them on the project quality and schedule. They did both – producing quality projects according to our specs and timeline.”

Vince Renaud

CTO, Refloor

Flooring • Troy, Michigan

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